Refund Policy

We understand that customers may change their minds about their orders, but once the order has been packed, we are unable to cancel or issue a refund. This policy applies to all orders, regardless of the mode of payment.

Non-Refundable Orders

Orders that have been packed cannot be cancelled or refunded, as the products are perishable and cannot be resold.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at query@freshtodoor90@gmail.com. We will investigate the issue and, if necessary, replace the product or issue a refund.

Quality Concerns

If you are not satisfied with the quality of the product you received, please contact us at query fresh to door to discuss the issue. We will do our best to resolve the situation and ensure that all of our customers are satisfied with their purchases.

Changes to Our Refund Policy

We may update this refund policy from time to time to reflect changes in our practices or services. If we make any material changes, we will notify our customers by posting a notice on our website or sending an email.

Contact Information

If you have any questions or concerns about our refund policy, please contact us at query@freshtodoor90@gmail.com