Terms & Conditions
Food
Services
Terms and Conditions
Welcome to fresh to door. Fresh to door is the rightful e-commerce platform for the people of Ahmednagar city, with an aim of making all small and big businesses in Ahmednagar ‘Atmanirbhar’. By reading and using the fresh to door website and app you signify your to be bound by these conditions.
1. Your Account:
If you use the website and app, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You consent to acknowledge obligation regarding all exercises that happen under your account or password. You should find a way to guarantee that the password is kept classified and secure and ought to advise us promptly in the event that you have any information that your password has gotten known to any other individual, or if the password is being, or is probably going to be, utilized in an unapproved way. Kindly guarantee that the subtleties you entrust us with are right and finish and inform us quickly of any progressions to the data that you gave while enrolling.
2. Your Privacy:
The personal information / data provided to us by you during the course of usage of Sarwa will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website and app.
3. Your Conduct:
You must not use the website and app in any way that causes, or is likely to cause, the website or app the access to it to be interrupted, damaged or impaired in any way You understand that you, and not Sarwa, are responsible for all electronic communications and content sent from your computer to us and you must use the website and app for lawful purposes only. You must not use the website and app for any of the following:
for fraudulent purposes, or in connection with a criminal offense or other unlawful activity
to send, utilize or reuse any material that doesn't have a place with you; or is illicit, hostile (counting yet not restricted to material that is explicitly unequivocal substance or which advances prejudice, bias, disdain or actual mischief), misdirecting, harsh, disgusting, bothering, impious, defamatory, derogatory, misleading, indecent, obscene, pedophilic or threatening; ethnically questionable, belittling or in penetrate of copyright, brand name, classification, protection or some other exclusive data or right; or is generally damaging to outsiders; or identifies with or advances illegal tax avoidance or betting; or is unsafe to minors in any capacity; or mimics someone else; or undermines the solidarity, respectability, security or power of India or benevolent relations with unfamiliar States; or offensive or in any case unlawful in any way at all; or which comprises of or contains programming infections, political battling, business requesting, junk letters, mass mailings or any spam.
to cause irritation and bother other sellers and buyers.
4. Comments, Reviews and other Content:
Users of this website and app may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information that violates the term “Your Conduct”.
In the event if a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. Sarwa reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of Sarwa violates these Conditions of use and, or terminate your permission to access or use this website and app.
5. Products:
We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on the Site and app. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products.
All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason.
6. PURCHASES AND PAYMENT
We accept the following forms of payment: Net Banking, Credit/Debit card. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site and app. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us.
7. Disclaimer:
We further explicitly disclaim any guarantees or portrayals in regard of value, appropriateness, precision, quality, dependability, culmination, practicality, execution, security, merchantability, readiness for a specific reason, or legitimateness of the items recorded or showed or executed (including item or estimating data and additionally details) on the site and app. While we have played it safe to stay away from mistakes in content with this site and app or app, all substance, data (counting the cost of items), programming, You recognize and attempt that you are getting to the administrations on the site and app and executing at your own danger and are utilizing your best and reasonable judgment prior to going into any exchanges through the web. You further recognize and undertake that you will utilize the site and app or app to arrange items just for your own utilization and not for business purposes. We will not be obligated nor liable for any activities or inactions of merchants nor any break of conditions, portrayals or guarantees by the dealers or makers of the items and hereby explicitly disclaim any all duty and risk in such manner. We will not intercede or resolve any dispute or contradiction among you and the dealers or makers of the items.
We don't verifiably or expressly uphold or endorse the deal or purchase of any items on the site and app. At no time will any right, title or interest in the items sold through or showed on the site and app entrust with Sawa nor will Sarwa have any commitments or liabilities in regard of any exchanges on the site and app.
8. Intellectual Property rights:
Unless otherwise indicated, the Site and app is our proprietary property and all source code, databases, functionality, software, website and app designs, audio, video, text, photographs, and graphics on the Site and app and the trademarks, service marks, and logos contained therein are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights. The Content and the Marks are provided on the Site and app for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and app and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
9. Eligibility to use Sarwa:
Use of Sarwa is restricted to individuals who are 18+ in age and are legally an adult according to the Indian Jurisdiction. If you are a minor, you may use fresh to door with the involvement of a parent or a guardian.
10. Indemnity and release:
You will reimburse and hold harmless Sarwa, its auxiliaries, subsidiaries and their separate officials, chiefs, specialists and workers, from any case or interest, or activities including sensible lawyer's charges, made by any outsider or punishment forced due to or emerging out of your penetrate of these States of Utilization or any archive joined by reference, or your infringement of any law, rules, guidelines or the privileges of an outsider.
You thus explicitly discharge Sarwa as well as its offshoots or potentially any of its officials and delegates from any cost, harm, obligation or other outcome of any of the activities/inactions of the sellers and explicitly waiver any cases or requests that you may have for this benefit under any resolution, contract or something else.
11. Change of Administration or Amendments to the Conditions:
We claim all authority to make changes to our site and app, approaches, and these States of Utilization whenever. You will be dependent upon the arrangements and States of Utilization in power at the time that you utilize the site and app or that you request merchandise from us, except if any change to those strategies or these conditions is needed to be made by law or government expert (in which case it will apply to orders recently positioned by you). On the off chance that any of these conditions is esteemed invalid, void, or in any capacity whatsoever unenforceable, that condition will be considered severable and won't influence the legitimacy and enforceability of any leftover condition.
12. Return and Refund:
Return policy is not applicable on perishable items of purchase. For non-perishable items, it is applicable only on selected items as displayed to the user during the time of purchase. Any item to be returned is to done within the 7 days of purchase/delivery received by the user. No refund will be given by FRESH TO DOOR to the user on return. Whereas, the user can only exchange the product for an alternate size/shape for the same product.
